Welcome to the House Disrepair Privacy Notice

House Disrepair takes its responsibility for protecting your data very seriously, and we advise you to get to know our practices. If there's anything you don't understand or if you want to ask any questions, please feel free to contact us. House Disrepair respects your privacy and is committed to protecting your personal data.

This privacy notice explains what personal information we collect from you and will inform you of how we look after your personal data when you visit our website (regardless of where you visit it from), tell you about your privacy rights, and explain how the law protects you.

Who is the Data Controller?

House Disrepair is a website owned and operated by Dukeleads FZCO, a company organized under the laws of the UAE with License Number 6245. Dukeleads FZCO is the controller responsible for your personal data. In this document, House Disrepair may be referred to as "we", "us", or "our".

What Kinds of Personal Data Does House Disrepair Process?

House Disrepair collects personal data for specific purposes. The kinds of personal data we may collect are:

• Lead: Title, Initials, Forename, Surname, Email, Postcode, IP address, Gender, Date of Birth, Business address, Mobile and/or landline telephone number, Financial information, Lifestyle information, Employment information
• Partners: Name, address, telephone, email
• Affiliates: Name, address, telephone, email

What Is the Purpose of Collecting Personal Data?

House Disrepair uses personal data to fulfill contractual obligations. We are required by law to process personal data for purposes relating to legal obligations, including providing for financial commitments, business operations, cooperating with authorities, and investigating claims.

How Long Will House Disrepair Keep Your Personal Data?

We will keep your personal data only for as long as required to achieve the purposes for which it was collected. The following criteria determine the period for which we will store your personal data:

• Until we are no longer required to comply with regulatory requirements or financial obligations.
• Until all purposes for which the data was gathered have become irrelevant or obsolete.
• We will not retain your data for longer than 6 months after your last interaction.
• If the processing is based on the protection of vital interests and relevant health and safety obligations, we may retain your personal data for up to 5 years.

Who Will House Disrepair Share Your Personal Data With?

To achieve the stated purposes for which we process your personal data, we may share your personal data with specific third-party organizations. We ensure that any third party we share your personal data with complies with data protection law. Third parties may include:

• Third-party organizations acting as data processors or data controllers necessary to provide goods or services or achieve business purposes.
• Third-party data processors acting as marketing agents.
• If we sell or reorganize our business, or if required by law, we may transfer your personal data as part of general business data to relevant parties.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

• Request access to your personal data.
• Request correction of the personal data we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

Contact House Disrepair’s Data Controller

To exercise your rights or to make a complaint, contact House Disrepair's Data Controller at Duke Leads FZCO, located at DSO-IFZA, Dubai Silicon Oasis, Dubai, UAE, or by emailing [email protected].

Who is Duke Leads FZCO’s Data Protection Officer?

You can contact our Data Protection Officer at [email protected].

Right to Complain

If you would like to complain about House Disrepair to a supervisory authority, contact the Information Commissioners Office (the ICO), the UK's data protection regulatory body. Their contact details are:

• Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
• Tel. 0303 123 1113
• http://ico.org.uk/

You can also contact the Information Commissioner’s Office using their online form:

https://ico.org.uk/global/contact-us/contact-us-public/public-advice/